Shipping Policy
Last Updated: June 2026
At Saraswati Auto Parts, we are committed to delivering genuine, OEM, and aftermarket automotive parts safely and efficiently across India.
1. Shipping Coverage
We currently deliver products across India through trusted courier and logistics partners.
Orders may be delivered to residential, commercial, and workshop addresses where courier services are available.
2. Order Processing
- Orders are processed after successful payment confirmation.
- Most orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Certain special-order or out-of-stock products may require additional processing time.
3. Delivery Timeline
Estimated delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Delhi & NCR | 1–3 Business Days |
| Metro Cities | 2–5 Business Days |
| Other Cities & Towns | 3–7 Business Days |
| Remote Areas | 5–10 Business Days |
Delivery timelines are estimates and may vary due to weather conditions, courier delays, festivals, strikes, or other circumstances beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, are displayed during checkout before payment.
- Promotional offers such as free shipping may be available on selected products or order values.
- Additional charges may apply for oversized, heavy, or special-order products.
5. Order Tracking
Once your order is dispatched:
- You will receive an order confirmation.
- Tracking details will be shared via email, SMS, WhatsApp, or your customer account.
- Customers can monitor shipment progress using the provided tracking information.
6. Multiple Shipments
In some cases, products from the same order may be shipped separately based on availability and warehouse location.
Customers will not be charged additional shipping fees for approved split shipments.
7. Delivery Attempts
Courier partners generally make multiple delivery attempts.
If delivery fails due to:
- Incorrect address
- Incorrect contact information
- Customer unavailability
- Refusal to accept delivery
additional shipping charges may apply for re-dispatch.
8. Damaged Shipments
Customers should inspect packages upon delivery.
If the package appears:
- Damaged
- Opened
- Tampered with
please inform the delivery partner and contact our support team immediately.
Photographs may be requested for investigation and claim processing.
9. Address Accuracy
Customers are responsible for providing complete and accurate delivery information.
Saraswati Auto Parts shall not be responsible for delays or failed deliveries resulting from incorrect shipping details provided by the customer.
10. Force Majeure
Delivery timelines may be affected by events beyond our reasonable control, including:
- Natural disasters
- Floods
- Government restrictions
- Transportation disruptions
- Strikes
- Public emergencies
In such situations, delivery schedules may be extended without liability.
11. Contact Us
For shipping-related queries:
Saraswati Auto Parts
Website: https://saraswatiautoparts.com
Email: info@saraswatiautoparts.com
Phone: +91-99999 90060
Business Hours: Monday – Saturday, 11:00 AM – 6:00 PM
